creative coffee shop consultancy
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BETTER BUSINESS
I work in 3 distinct but connected areas;
Systems
I will review and implement back office and service systems that save you time and money and make it easier for you to do your job.
Sales
I will advise on the right products for you, how to display them in the best way, review sales techniques and customer service and work with staff so that you will maximise your margins and see return custom.
Staff
I will (re)train staff in coffee knowledge and barista skills, lead sessions on team dynamics and practical skills, and work with management so all staff feel competent and confident be the best they can.
Systems
I will review and implement back office and service systems that save you time and money and make it easier for you to do your job.
Sales
I will advise on the right products for you, how to display them in the best way, review sales techniques and customer service and work with staff so that you will maximise your margins and see return custom.
Staff
I will (re)train staff in coffee knowledge and barista skills, lead sessions on team dynamics and practical skills, and work with management so all staff feel competent and confident be the best they can.